Managed Cloud
Services
Let our certified engineers manage your cloud environments 24/7 — so your team can focus on building products, not fighting infrastructure fires.
Let our certified engineers manage your cloud environments 24/7 — so your team can focus on building products, not fighting infrastructure fires.
Recruiting and retaining skilled cloud engineers in the UK is fiercely competitive, with average salaries exceeding £85,000. Your existing team is stretched thin across operations, firefighting incidents, and trying to innovate — leading to burnout and attrition.
Without round-the-clock monitoring and intelligent alerting, your team only discovers problems when users report them. By then, the damage — lost revenue, reputational harm, SLA breaches — is already done.
Without continuous cost governance, orphaned resources, oversized instances, and unoptimised storage accumulate silently. Gartner estimates that organisations waste an average of 32% of their cloud spend on resources they do not need.
Manual changes made through cloud consoles create configuration drift between environments, introduce security vulnerabilities, and make disaster recovery unreliable. Without IaC discipline, every environment becomes a unique snowflake.
TotalCloudAI acts as a seamless extension of your engineering team, providing end-to-end cloud operations management. We proactively monitor, optimise, secure, and evolve your cloud environments across Azure, AWS, and GCP — delivering enterprise-grade operations without the overhead of building a full internal platform engineering team.
Continuous infrastructure and application monitoring with intelligent alerting thresholds, anomaly detection, and automated incident creation. We detect and respond to issues before they impact your users.
Scheduled OS patching, runtime updates, and dependency management across your entire fleet with zero-downtime rolling deployments and automated rollback capabilities.
Continuous spend analysis, rightsizing recommendations, reserved-instance management, waste elimination, and monthly cost reporting with actionable insights aligned to your budget targets.
All changes managed through version-controlled Terraform, Bicep, or CloudFormation with peer-reviewed pull requests, automated testing, and auditable deployment pipelines.
Continuous compliance scanning, vulnerability assessments, secret rotation, certificate management, and security incident response integrated into your operational workflows.
A named account manager and technical lead who understand your business context, attend your planning sessions, and ensure our service delivery aligns with your evolving priorities.
We conduct a thorough audit of your existing cloud environments, documenting architecture, dependencies, access controls, and operational procedures. This assessment identifies immediate risks and quick-win optimisation opportunities.
We deploy our monitoring stack (Prometheus, Grafana, cloud-native tools) with custom dashboards and intelligent alerting thresholds tuned to your SLAs. False-positive alerts are iteratively reduced during the first 30 days to ensure signal quality.
We create detailed operational runbooks for every known incident type, scaling procedure, and maintenance task. These runbooks ensure consistent response quality regardless of which engineer is on call and accelerate onboarding of new team members.
We import existing resources into Terraform state, resolve configuration drift, and establish GitOps workflows so that all future changes flow through version-controlled, peer-reviewed pipelines. This eliminates snowflake environments and enables reliable disaster recovery.
With monitoring, alerting, IaC, and runbooks in place, we transition to steady-state managed operations. Your environments are monitored 24/7, incidents are triaged and resolved within SLA, and changes are deployed through controlled pipelines.
We provide monthly service reports covering availability, incident metrics, cost trends, and optimisation actions. Quarterly business reviews align our roadmap with your strategic priorities and identify opportunities for architecture evolution.
Organisations using managed cloud services reduce total cloud operations costs by up to 45% compared to maintaining equivalent in-house teams, when accounting for recruitment, training, tooling, and attrition.
Proactive monitoring with automated runbooks and experienced on-call engineers resolves incidents 78% faster than reactive in-house teams, reducing mean time to recovery (MTTR) from hours to minutes.
Continuous FinOps governance identifies and eliminates the 32% of cloud spend that Gartner estimates is wasted on orphaned resources, oversized instances, and unused commitments.
By offloading infrastructure operations, development teams reclaim an average of 3.5x more time for feature development, directly accelerating time to market and revenue generation.
A mid-market UK e-commerce company with £25M annual revenue was running on AWS but struggling with frequent outages during peak trading periods (Black Friday, Boxing Day). Their two-person DevOps team was overwhelmed, spending 70% of their time on firefighting and only 30% on improvements. Cloud costs had grown 40% year-on-year without corresponding revenue increases, and their CEO was demanding accountability.
TotalCloudAI onboarded the environment within two weeks, deploying comprehensive monitoring across all 140+ AWS resources, establishing Terraform-managed IaC for the entire stack, and implementing automated scaling policies tuned to historical traffic patterns. We introduced a FinOps discipline with weekly cost reviews, eliminated £8,400/month in waste from orphaned resources, and rightsized 60% of their EC2 fleet. The existing DevOps team was retrained on IaC practices and freed to focus on CI/CD pipeline improvements and feature delivery.
Prometheus
Grafana
Terraform
Ansible
Datadog
PagerDuty
Azure Monitor
AWS CloudWatch
GCP Cloud Monitoring
Slack Integration
Jira Service Management
OpsGenie
New Relic
ELK StackLet us handle the operational burden whilst your team focuses on what matters most — building your product and growing your business.